SHIPPING POLICY
Effective Date: June 2, 2026 Website: naughtyshoppy.com
1. Discreet Packaging We understand your privacy completely. Every order from NaughtyShoppy is shipped in plain, unmarked packaging with no indication of the contents inside. The sender name on the package will appear as a neutral business name — never “NaughtyShoppy.”
2. Shipping Locations We currently ship across India to all major cities and towns including Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, and more. We ship to 25,000+ pin codes across India.
3. Delivery Timeframes
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–4 Business Days |
| Tier 2 Cities | 3–5 Business Days |
| Tier 3 & Rural Areas | 5–8 Business Days |
Delivery times may vary during peak seasons, public holidays, or due to unforeseen circumstances.
4. Shipping Charges
| Order Value | Shipping Fee |
|---|---|
| Below ₹499 | ₹60 flat |
| ₹499 and above | FREE Shipping |
5. Order Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
6. Tracking Your Order Once your order is shipped, you will receive a tracking number via SMS and email. You can use this to track your package on our courier partner’s website. Tracking may take up to 24 hours to activate after shipment.
7. Courier Partners We work with trusted logistics partners including Delhivery, Shiprocket, Bluedart, and Ecom Express to ensure safe and timely delivery.
8. Failed Delivery & Re-attempts Our courier partners will attempt delivery up to 3 times. If delivery fails after 3 attempts, the package will be returned to us. In such cases, please contact us at support@naughtyshoppy.com to rearrange delivery. Re-shipping charges may apply.
9. Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order number and photos (if damaged). We will investigate and arrange a replacement or refund as applicable.
10. Cash on Delivery (COD) COD is available on select pin codes for orders up to ₹2,000. COD availability will be shown at checkout based on your delivery address.
11. Address Changes If you need to change your delivery address, please contact us within 12 hours of placing the order at support@naughtyshoppy.com. Once the order is dispatched, address changes are not possible.
12. Contact Us For any shipping-related queries, reach out to us:
- Email: support@naughtyshoppy.com
- Website: naughtyshoppy.com
- Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST
NaughtyShoppy is committed to delivering your order safely, quickly, and with complete discretion.